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IT Senior Business Consultant

IT Senior Business Consultant

Norfolk, VA


Job Description:

JPI is seeking an Information Technology (IT) Senior Business Consultant with at least eight (8) years of experience in business process development and re-engineering, including five (5) ​years project management experience supporting IT Service Management (ITSM) focused projects.​ This position will work directly with the US Coast Guard (USCG) Chief Information Officer and IT engineering centers to support government business practices, business re-engineering, business process development, business metrics development, facility and workforce planning, communications and marketing planning, and management-related issues to support the USCG mission and ensure programs are delivered on time and within budget. ​


  • ​Create Project Management-related strategies and action plans                        
  • Develop and maintain project plans and integrated master schedules                           
  • Draft project status briefings and reports                       
  • Create and maintain project artifacts, including charters, analysis of alternatives, communications action plans, risk management plans, agendas, minutes, and correspondence
  • Use enterprise project management information systems to support ongoing project management efforts                                                             
  • Identify strategies for automating and implementing efficient work management processes               
  • Map complex business processes and communicating solutions to the client
  • Additional activities include participating in program management working sessions and supporting program managers in executing day-to-day project management activities
  • Lead, facilitate, and attend client meetings and exercises
  • Collaborate with stakeholders and provide recommendations for business management improvements​​​


  • Bachelor's degree in business or IT management, or a related field
  • MBA, Master's, or PhD degree in business management or a related; technical field is a plus                   
  • Management consulting experience required, with at least five (5) years in project management
  • PMP certification Required
  • ITIL Foundation Certification required; ITIL Intermediate or Expert preferred
  • Demonstrated experience developing and implementing project management methodologies (processes, best practices, tools, and templates)                
  • Strong interpersonal, written and oral communication skills                              
  • Must be a self-starter with the ability to work effectively independently and in team settings to include close collaboration with program managers
  • Exposure to CPIC, ITIL, SDLC, SELC and/or SEI CMM principles preferred                
  • Management consulting experience required (within USCG, DHS, or DOD is preferred)
  • Strong organizational management skills including the ability to manage multiple tasks and experience in supporting day-to-day operations of a high-visibility program office
  • Strong interpersonal, written and oral communication skills
  • Proficiency in the Microsoft Office Suite (especially Word, Excel, PowerPoint, and Outlook)
  • US Citizen
  • ​Clearable to Secret ​​
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